Privacy Policy
Privacy Policy
This Privacy Policy explains how IPTV StreamlineTV and its affiliated agencies (“IPTV StreamlineTV”, “we”, “us”, or “our”) collect, use, store, and protect personal information from subscribers (“you”) when you use our services. By accessing or using our website, you agree to the terms of this Privacy Policy. We may update this policy from time to time, and continued use of our services signifies acceptance of any changes.
1. Information You Provide
When using our services, you may share personal information to access or receive services. This may include:
- Full Name
- Email Address
- Mobile Number
- Billing or Shipping Address
- City, State, Country, ZIP/Postal Code
2. Information Collected Automatically
We may automatically gather information about your use of our services, including:
- Interaction with our customer support, emails, or messaging platforms
- Watch history, search queries, content preferences, and language settings
- Device details such as model, browser type, browser version, and device ID
- IP address and location data
- Cookies for security, sessions, and preferences
3. Information from Social Media or Messages
If you post on our social media accounts, forums, or chat rooms, or if you send correspondence (emails, messages), we may collect that information. Information shared on your behalf by a third party may also be stored.
4. Information from Third Parties
We may receive information about you from trusted partners, affiliates, or agents to help improve our services and provide better support.
5. Payment and Billing Information
Payment information (credit/debit card or bank details) is collected by our payment gateway partners and not stored by IPTV StreamlineTV. These partners operate independently, and we are not responsible for their handling of your payment data. Use of these gateways is at your own risk.
6. Refunds and Returns
We follow a strict 10-day refund policy. Refunds are processed in accordance with our terms and conditions for subscription cancellations.
Use of Your Data
We use your information to:
- Provide, manage, and improve our services
- Process your subscriptions, orders, and payments
- Communicate updates, offers, or support information
- Enhance your user experience and marketing communications
Withdrawal of Consent
You can withdraw your consent for collection, use, or disclosure of your personal data at any time by contacting us via email, chat, or phone.
Data Transfer
Your data may be stored or processed on servers outside your state, province, or country where data protection laws may differ. We ensure your information is handled securely and only transferred when appropriate safeguards are in place.
Disclosure of Information
We may disclose your personal information in the following cases:
- To protect our rights or property
- To comply with legal obligations
- To prevent or investigate fraud or misuse of services
- To ensure the safety of users or the public
Security
We implement strict measures to protect your personal information. However, no online storage or transmission can be guaranteed 100% secure.
Children’s Privacy
We do not knowingly collect personal information from individuals under 18 years old. If we discover we have done so without parental consent, we will promptly delete the information.
Contact Us
Our Support and Sales Team is available 24/7 to assist you.
Phone: +1-866-896-4424